Legal

Refund policy

Trials, licence refunds and CreekPOS Online money-back terms.

  • Try first: 7 days of the program and 14 days of CreekPOS Online, every feature, no card.
  • A program licence key is non-refundable once issued, except when a verified bug blocks selling and is not fixed within 14 days — then a full refund.
  • CreekPOS Online: a 14-day money-back on the first payment of a new account; afterwards cancel any time, effective at the end of the period.
  • Hardware carries the manufacturer's warranty; opened consumables are not returnable; setup and training fees are non-refundable once delivered.
  • Refunds go back the way you paid, within 14 days.

Read the full text in the app

The summaries on this page are not the contract; the versioned document in the app is.